Core Return Policy
Cores returned must be complete and “AS REMOVED” from the engine on which they were operating. Returning an incomplete and/or damaged core or a core different from the model/part number of the unit requested in exchange may result in losing your core deposit. Some cores may be unacceptable and may be of zero value as a core. Cores that are severely damaged, not of the appropriate model/part number, have major parts missing, or that do not have data plates, for example, may be rejected and will be returned to the customer at the customer’s expense. Tempest® will dispose of such units unless the customer pays to have it returned within 30 days. As a general rule, Tempest will not refund a core deposit for an unacceptable core. Cores must be accompanied by the core return tag included in the unit package sent to the customer. If you do not have a core return tag to put with a unit you wish to return, contact Tempest. Returning a core later than 30 days after the date of purchase of the exchange unit associated with the core may result in deductions from the core deposit.
For additional core return information or other assistance, please contact Tempest at:
Telephone 336-585-6949; or
In general, you should ship your core to the vendor from which you purchased your exchange carburetor. If, for some reason, doing so isn’t practicable, please contact Tempest.